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Buying Swiss Family Card & Swiss Travel Passes

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Kirstyhaymon
Kirstyhaymon
6 posts
new member
Sep 11, 2019 - 2:44 AM

I'm travelling with my 6 yo daughter in December/January and am trying to book a travel pass (and get the family pass for her). On all the sites you've indicated where we can buy passes, if I put in a start date of 26 December (when we arrive in country) they are trying to charge for her pass. If I enter 23 December, the family pass is free! Is there something I'm missing here?!?! Am I trying to book too far in advance, or do prices increase at that time of the year? Thanks in advance.

rockoyster
rockoyster
8389 posts
expert
Sep 11, 2019 - 3:04 AM in reply to Kirstyhaymon

Hello Kirsty and welcome to MySwissAlps,

There is no change in price for next year. See www.myswissalps.com/fo rum/topic/overview-of-the-swiss-travel-system-passes-in-2020. It could be something to do with the duration of your pass switching over into a new year. Not sure. Sounds weird, but then websites can be.

Did you try here?

Kirstyhaymon
Kirstyhaymon
6 posts
new member
Sep 11, 2019 - 4:06 AM

Thanks for the quick reply! Yes I tried that site and a few others and they all had the same problem. I guess it will be ok to date the flex ticket to 23 December as we only need it for 8 days in the month. Do you think that will work ok? We depart on 10 January. Thanks again

Last modified on Sep 11, 2019 - 4:06 AM by Kirstyhaymon
Ildiko
Ildiko
644 posts
top member &
moderator
Sep 11, 2019 - 6:35 AM in reply to Kirstyhaymon

Hi Kirstyhaymon,

try the link, that Rockoyster suggested, it works for me on your desired dates. Here is the link again: https://shop.switzerla ndtravelcentre.com/.

Let us know how is it goes.

rockoyster
rockoyster
8389 posts
expert
Sep 11, 2019 - 6:45 AM in reply to Ildiko

Hi Ildiko,

It only works as long as the duration of the Pass doesn’t run into January. Choose 8-days and they want CHF209 for the child. Sloppy website design and/or admin I reckon. 😞

Email them and tell them to get their act together Kirsty.

Last modified on Sep 11, 2019 - 6:47 AM by rockoyster
Kirstyhaymon
Kirstyhaymon
6 posts
new member
Sep 11, 2019 - 7:00 AM

Haha ok will do. Will let you know how it goes ;)

Arno
Arno
14159 posts
expert &
moderator
Sep 11, 2019 - 7:02 AM

Hi Kirsty,

I see what you mean, thanks for letting us know. I will drop them a line so they can fix it. You can either wait for them to fix it (not sure how long that will take), or order here: https://www.happyrail. com/en/pass/europe/swi tzerland/swiss-travel-pass-consecutive (be sure to first add the adult pass to your cart, then the free one for your daughter).

Ildiko
Ildiko
644 posts
top member &
moderator
Sep 11, 2019 - 11:32 AM in reply to rockoyster

Thanks Rockoyster, I can see it now.

Kirstyhaymon
Kirstyhaymon
6 posts
new member
Sep 15, 2019 - 6:37 AM

It’s fixed! Thanks everyone!!! Looking forward to some of this Swiss efficiency real soon.... 😉

Annika
Annika
6136 posts
expert &
moderator
Sep 15, 2019 - 9:58 AM

Thanks for letting us know Kirstyhaymon!

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